Management is doing things right;
leadership is doing the right things. - Peter Drucker
In business, we often seem to focus
less on good management, and more on the glamorous and exciting work of
leadership.
However, managers are responsible for
making sure that things are done properly. And while leaders may bring our
vision, inspiration and challenge, these things count for nothing without the
efficient implementation brought about by good management.
To be a great manager, you must have an extensive set of skills – from planning and
delegation to communication and motivation. Because the skill set is so wide,
it's tempting to build skills in the areas of management that you're already
comfortable with. But, for your long-term success, it's wise to analyse your
skills in all areas of management –
and then to challenge yourself to improve in all of these areas.
Conclusion:
Management skills not only applicable to
one particular field it also applied to all fields in organization hierarchy
structure. It should be noted that each manager has his/her style of management
in managing their sub-ordinates or their superiors and work management. Likewise,
some managers are strict in rules whereas some manager’s deals work in amicable
style.
Here is the small case study: (My Experience)
In MBA project time, I and my father use to go by bus to office from Kukatpally to Ameerpet zone to reach office as Hyderabad
is very heavy traffic zone in this particular area and my father drop me from
there he left to do his personal work. Meanwhile my Company CEO is on leave so
he left some duties of his sub-ordinates. The sub-ordinate informed me that
there is a holiday for MBA students, immediately I called up to my father to
wait at near bus stop. I went and said that there is no office for MBA group.
So, my father gave me offer why don’t you join in the TATA AIA LIFE INSURANCE as Agent. I was discomfort to accept it and
I said to my father – Please give me a chance I want to join as a trainer but
not as an agent.
Okay darling! It’s your wish my father
said. As my father wants to join as an agent he decided to take me to his
office in Begumpet. I have seen a senior manager in office and his operations
in his desk as his style of managing is very different also amicable with a supportive
mindset which all agents appreciate.
As I have being waiting for my father
as well as I am observing them - office construction, desk panel, library
books, office compliments gifts which appeared in front office desk, cashier
counter, printing machine, waiting agents, clients, performance appraisals
poster with signed persons on the wall, Experience Trainer teaching style, office
staff timings, telecallers, security person in the front office, secret
cameras, cleaners, office tea time and car parking area.
I was so bored, the manager calls me inside
his office room and told me to sit in a chair beside him that my father can
accomplish his training class. In meanwhile I observed his e-mails in his
personal laptop I was tension after watching their E-mails operations from
their user account id. Their sent data to their agents and we often delete
extra mails which come from sponsored in Gmail’s account Inbox but each mail is
recorded in their data based every day with the time and date.
Secondly the good thing which I learned
from the manager: Whenever he has worked to take printout of each mail and with
the forms to fill up that he should submit to his agents. Before going out of print
– out, he says “Hey please come and sit in my chair for few minutes be feel free
to sit enjoy the day sitting in my chair its manager chair”. I was surprised
after listening to his words. Meanwhile he left his room and comeback I was a little
bit confused whether it is a marketing trick he played or just to inform his
agents not to sit in his chair and not to touch or not to disturb him office
data on his desktop.
After my father comes back from
training classes and on leaving time I interact with the manager in office tea
time. Sir! Would you mind if I ask this in front all. He said yes, please go
on. Then I said sir why you said like that to sit in your chair as you are the
authorized of your duties on that particular desk panel.
His response to my words in amicable
way – After all it’s a just office chair, To sit on that particular one should
be brave to tackle any work and should focus on his office activities but I
wanted to know about my agents who are efficient and effective like me to become
a manager in this organization which I can refer them their CV’s also interested
to know who are going to become manager on my sit or my desk panel after me.
“Efficiency
is doing things right; effectiveness is doing the right things.” – Peter
Drucker
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